Frequently Asked Question

1. Why choose us?

High quality with best price, all of our batteries are made up with the AAA battery cells, all of the batteries are desined with Overcharge protection, high temperature protection, overdischarge protection. And all of the products has passed 3C certification, CE certification, UL certification, etc. They comply with international safety and environmental standards.

Each product will be tested before it is sent out, and it will be packaged and sent out after the test is cleared normally.

We provide free professional technical guidance about how to choosing replacement batteries, how to replacing batteries, battery care, and more. If you have any needs, please contact us.

We offer 1 Year Warranty and 30-Days Money Back Guarantee for all of our products.

2. Why your price is so high/low?

Why our price is so favorable? Because our products come directly from the factory, there is no intermediate profit. The price of the product remains the same except for the difference in shipping costs to all parts of the world. We have the ability to provide the best products at the best prices. On the premise of guaranteeing product quality and service, we give the most favorable price, and you will get what you pay for.

3. How should I pay for my order?

Method 1: We support PayPal payments for worldwide buyers, you can use your PayPal balance, visa card, master card and more through PayPal.

Method 2: You can use Wise App to transfer money to our Alipay account.

4. Where can I track my orders?

We will send a confirmation email to you in 24 hours after you have placed an order, and we will send out your package as soon as we have received your email. We will update your order in 2 words day, then you can track your order here.

If you use PayPal, you also can view your order in our PayPal account, and we also will type in the shipment tracking number.

5. Is this battery or power adapter compatible with my laptop?

If you are not sure about if the products compatible with your laptop, please contact us. We will reply you ASAP. We have a full range of products, and we will try our best to help you find the product you need.

6. I can't find my computer model in the list of compatible devices.

There are many compatible models of battery and power adapter products, and the list is not comprehensive. If you have any questions, you can contact us, we have a full range of products, and we will try our best to help you find the product you need.